What Does It Take to Be an Agent for the Future?



The pressure of competing in a crowded marketplace could make it tempting for independent agents to focus their energy on serving and retaining customers—all while trying to find time to grow the business.

However, consumers are rapidly changing how they live, learn and buy in a digital-first world. This transformation brings significant challenges for carriers and agents alike.

What should independent agents and carriers do to prepare for the changing landscape of the imminent future?

Introducing AgentfortheFuture.com

Safeco Insurance created AgentfortheFuture.com as a resource for insights and ideas to benefit all agents. It will help you:

  • Consider how the marketplace is changing.
  • Identify critical steps needed to provide customers with an unparalleled experience.

What Will You Find?

  • Agent for the Future surveySafeco asked 600 agents for their opinion about how their roles and business priorities are evolving, as well as their thoughts about changing customer needs and how technology and societal changes may impact how they do business in 2020.
  • “What it takes to be an Agent for the Future”: This Safeco report helps agents evaluate their agency’s state of readiness for the future and identify opportunities for improvement.
  • Real-life Agents for the FutureSee how agents are taking innovative, yet accessible steps to meet the needs of current and future customers and employees.
  • Expert insightsSafeco leaders share their perspective about how agents can embrace innovation and leverage the power of new technology, data analytics and marketing tools to help drive success.

Read the full article in Independent Agent to learn more.

Join IIAT’s young agents in ELITExas to help shape the future of the insurance industry.

ELITExas members:

  • Promote the insurance industry to attract the best diverse talent,
  • Engage in innovating for the future, and
  • Ensure successful assimilation and retention of the best and brightest in the industry.

Learn more.

This article originally appeared in Independent Agent magazine.