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Hiring & Retaining Top Talent: A Guide for Independent Insurance Agencies

Hiring & Retaining Top Talent: A Guide for Independent Insurance Agencies

by Devin Cheatham | Jun 16, 2025 | Hiring

At an independent insurance agency, Customer Service Representatives (CSRs) and Account Managers (AMs) hold the key to retaining and creating successful business. With CSRs and AMs being often the initial and main point of contact for all insureds, developing a strong...

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