As more bots handle claims and perform underwriting tasks, should human employees be concerned? Human industry experts say there’s no need to worry.Read More
For the last five or so years, industries ranging from financial services to retail have moved the term “customer engagement” from buzzword to broken record. In 2013, a …Read More
In today’s world, Internet-enabled devices and systems use technology to make sure we can track and communicate with anything, at anytime, from anywhere. In fact, a new Frost …Read More
Technology is viewed as a daunting disruptor by some and a huge opportunity by others. One thing’s for sure – it cannot be ignored.
Fearing or snubbing technology …Read More
A look at key areas affecting the automotive insurance ecosystem.
Automotive technology is evolving faster than ever before.
Semi- and fully-autonomous vehicles are on the horizon, car-sharing has become the norm, …Read More
This fall, Equifax revealed that hackers had stolen more than half the U.S. population’s Social Security numbers earlier in the year.
Beyond the public fallout, the breach …Read More
Jim Masiello, CEO of SIAA (Strategic Insurance Agency Alliance) – the largest alliance of independent insurance agencies in the U.S. – announced today, “2017 was another great year …Read More
The claims process is what makes or breaks an insurer-customer relationship – and insurers need to make sure they’re using the best tools if they want to maintain …Read More
Insurance seems to have caught the eye of some far-reaching companies in recent weeks – if it’s not Amazon, then it’s Tesla – and now you can add another name to …Read More