As homes fill with connected devices ranging from computers to baby monitors, televisions, cameras and refrigerators, families are also increasingly at risk of personal loss through cyber-attacks. Independent …
Read MoreStand Alone, Together: Why SMBs Need standalone Cyber Cover
August 4, 2021
It is well known that small and medium businesses (SMBs) face an ever-increasing risk of cyberattacks. Sixty-three percent of SMBs, surveyed in Fall 2019-prior to COVID-19 lockdowns-reported they …
Read MoreHow to Use Email Signatures as a Marketing Tool
July 28, 2021
Your organization sends out hundreds – if not thousands – of emails every week to clients and prospects. Every one of these emails is a branding and sales …
Read MoreThe Fight for Visibility
July 21, 2021
The fight to be seen online, to be visible, has never been more fierce than it’s been in 2020. Business owners especially have been somewhat forced to embrace …
Read More5 Ways Agents Can Build a Strong, Competition-Ready Brand
July 14, 2021
In today’s marketing world, personal branding is building momentum, as site creation and new social media tools have made it easier for individuals to express themselves online and …
Read MoreMarketing Basics Haven’t Changed, But Delivery Has
July 7, 2021
Basic marketing concepts haven’t changed: Reach the right markets with the right message using the right media. That means knowing your target audience, crafting effective messages and delivering …
Read MoreAre You a Pet-Friendly Agency?
June 30, 2021
Two-thirds of U.S. households own a pet, according to the American Pets Products Association. Of those, 77% are dogs or cats, but only 2% of them are insured, …
Read MoreSpring Forward
June 23, 2021
When thoughts turn to spring and summer and your clients take out the big boy and girl toys—motor homes, boats, jet skis, motorcycles, RVs, ATVs and golf carts—they …
Read MoreSocietal Shakeup
June 16, 2021
Umbrella coverage offers attractive protection for those who worry that their underlying insurance policy limits might not be high enough or that insurance gaps might be leaving them …
Read MoreThe Elements of Great Customer Service in Personal Lines
June 9, 2021
When an agency sells insurance to an individual or family, it is not just meeting a need; it is interacting with them in an intimate way. It’s more …
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Mike Rice, Principal
Mike received his Bachelor of Arts from DePauw University and his Law Degree from Vanderbilt University. Mike has spent his entire life and almost his entire career in the insurance industry. Mike grew up in the insurance business around an independent agency founded by his grandfather and then run by his father. After graduating from and spending time with the Taft, Stettinius & Hollister law firm, Mike spent 12 years with American Financial Group, Inc., and its insurance affiliates, Great American Insurance Group and Great American Financial Resources. He founded The Insurance Connection in 2005. Mike resides in Cincinnati, OH with his family.

Bill Caesar, CIC, CPCU, Agency Development Field Specialist | Commercial Lines
Bill grew up in Appleton, Wisconsin and graduated from the University of Wisconsin in LaCrosse, Wisconsin. He has been in the property & casualty insurance industry his entire career. Bill Lives in Centerville, Ohio with his wife Karen. They enjoy spending time with their three Newfoundland dogs, golfing and playing bridge.

Sara Rogers, Personal Lines | Access Plus Manager
Sara has been a Property & Casualty Agent for over 17 years, specializing in personal lines. She started in the insurance industry as a telemarketer where she obtained her property and casualty license as well as her life and health insurance license. Sara has prior experience closing sales for Fortune 500 companies and as the office manager and lead underwriter for American Heritage Insurance Group’s Springfield office. Sara joined The Insurance Connection in 2014 and is the personal lines point of contact for newly signed ISMs until they receive their direct appointments with carriers. Sara resides in Medway, OH with her husband and has three children.

Jim Colyer, Personal Lines | Access Plus
Jim joined American Heritage in 2020 after moving to the Cincinnati area from Pennsylvania. He was born in Germany and grew up in many different places because his dad was in the Navy. He is married with one son and a dog and has lived most of his adult life in Pennsylvania. Jim has worked in the insurance industry for the past 18 years. In his free time he enjoys home brewing, hiking, golf and photography.

Shelly West, Commercial Lines | Access Plus
Shelly began working at American Heritage and The Insurance Connection in August of 2021. She has over 10 years of insurance experience. She was born and raised on the West Side of Cincinnati and still lives there with her modern day Brady Bunch family. She is a mentor and PTA Member with the Oak Hills School District. Christmas is her favorite holiday because she loves spending time with the family and goes all out decorating.

Holly Schick, Accountant | Compliance
Holly received her Bachelor of Science in Business Administration with a focus in Accounting from Xavier University. Holly’s accounting experience spans over 26 years in general accounting for small to mid-sized businesses and not-for-profit’s. Holly has worked for The Insurance Connection since 2011. She resides in West Chester, OH with her son, Joey.

Beth Fisher, Chief Operating Officer
Beth received her Bachelor of Science in Business Administration from Indiana University. Beth has prior experience working as the Project Coordinator for the Loveland Area Chamber of Commerce. Beth has been with The Insurance Connection since 2011 and is a licensed agent specializing in bonds. She is in charge of Access Plus Commission, Agency/Carrier Codes, SIAA Compliance and Quarterly Reporting through the SIAA Business Planner. Beth resides in Loveland, OH with her husband and three daughters.

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