Developing young talent to become successful young agents is not easy. Chris Burand, president of Burand & Associates, an insurance agency consulting firm, estimates that the new producer …
Read MoreNew Producer Onboarding Playbook
As an agency leader, you are acutely aware of the importance of attracting business development talent. You spend time and expense searching for sales professionals who demonstrate the …
Read MoreCOVID-19 Gives Agencies Time to Evaluate Hiring Methods
The original title for this article was “Post-COVID Recruiting” but I don’t know what “post” means anymore. It seems we’ve reached a reality that will extend farther than …
Read MoreScripting Your Success
Insurance industry icon and consultant Garry Kinder, along with his brother, Jack, trained me back in the 1980s. Garry says, “Ad-libs are for amateurs…All pros practice.”
In our …
Read MoreDigital Transformation is No Longer Just ‘Nice to Have’
COVID-19 has hit customers and businesses hard. Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic, according to …
Read MoreHow to Manage Teams When Working Remotely
Managing a remote team can require you to employ a different set of leadership skills, but it’s only partially a matter of productivity. It’s only human to want …
Read MoreHow to Design an Agency Website with User Experience in Mind
User experience (UX) is defined as a person’s emotions and attitudes when they’re using a specific product. In the case of insurance agency websites, UX is shaped by …
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