Mike Rice, Principal

Mike received his Bachelor of Arts from DePauw University and his Law Degree from Vanderbilt University. Mike has spent his entire life and almost his entire career in the insurance industry. Mike grew up in the insurance business around an independent agency founded by his grandfather and then run by his father. After graduating from and spending time with the Taft, Stettinius & Hollister law firm, Mike spent 12 years with American Financial Group, Inc., and its insurance affiliates, Great American Insurance Group and Great American Financial Resources. He founded The Insurance Connection in 2005. Mike resides in Cincinnati, OH with his family.

Kris Klopp, Regional Vice President

Kris received her Bachelor of Arts degree in Speech Communication with a concentration in Public Relations from Miami University in 1994. Kris has over 20 years of experience in marketing, communications, business development and sales. She uses these skills to help businesses grow their revenue, increase brand loyalty and maximize client engagement. Kris joined The Insurance Connection in 2016. She focuses on identifying and recruiting new members and increasing awareness of SIAA with prospective agent partners. A Cincinnati native, Kris resides in Sycamore Township.

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Steve Friebele, Regional Vice President

Steve received his Bachelor of Science in Computer Science from Aurora University and his Bachelor of Science in Engineering Management from Northwestern University. Steve has over 30 years of experience in determining customer needs and providing solutions for those needs. Steve listens to what his client is trying to accomplish, keeping them informed and delivering solutions that meets their expectations. Steve joined The Insurance Connection in 2011 and focuses on identifying and recruiting new members and communicating the SIAA programs to prospects. Steve resides in Cincinnati, OH with his wife Toni and has three daughters.

Sara Rogers, Personal Lines | Access Plus Manager

Sara has been a Property & Casualty Agent for over 17 years, specializing in personal lines. She started in the insurance industry as a telemarketer where she obtained her property and casualty license as well as her life and health insurance license. Sara has prior experience closing sales for Fortune 500 companies and as the office manager and lead underwriter for American Heritage Insurance Group’s Springfield office. Sara joined The Insurance Connection in 2014 and is the personal lines point of contact for newly signed ISMs until they receive their direct appointments with carriers. Sara resides in Medway, OH with her husband and has three children.

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Bill Caesar, CIC, CPCU, Agency Development Field Specialist | Commercial Lines

Bill grew up in Appleton, Wisconsin and graduated from the University of Wisconsin in LaCrosse, Wisconsin. He has been in the property & casualty insurance industry his entire career. Bill Lives in Centerville, Ohio with his wife Karen.

Beth Fisher, Operations

Beth received her Bachelor of Science in Business Administration from Indiana University. Beth has prior experience working as the Project Coordinator for the Loveland Area Chamber of Commerce. Beth has been with The Insurance Connection since 2011 and is a licensed agent specializing in bonds. She is in charge of Access Plus Commission, Agency/Carrier Codes, SIAA Compliance and Quarterly Reporting through the SIAA Business Planner. Beth resides in Loveland, OH with her husband and three daughters.

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Scott Gamel, Personal Lines

Scott has been with American Heritage Insurance since it’s inception. Prior to that, he worked at American Express, as well as American Airlines in downtown Cincinnati. He was born and raised in Cincinnati, and he currently lives in Cleves with his wife and seven year old son. Scott enjoys traveling and spending time with his family.

Becky Ferris, CIC, CRS, Commercial Lines

Becky graduated from The Ohio State University with a degree in secondary education. In the fall, she loves watching Ohio State football. While searching for a teaching position, she was contacted by a recruiter for a job in the insurance industry, where she has worked ever since. She earned her Certified Insurance Counselor (CIC) designation, and enjoys working with the team at American Heritage Insurance Group.

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Ravee Pope, Commercial Lines

Ravee has been in the insurance industry for over 20 years. Prior to joining American Heritage Insurance Group, and The Insurance Connection team, Ravee worked at a small independent agency in Lebanon, Ohio managing the property and casualty department for eight years. She resides in Lebanon, Ohio with her husband, Troy, and has five kids.

Mark Iori, Farm & Commercial Lines

Mark was born and raised in Cincinnati, OH. He has been with The Insurance Connection since January 2017, and has been in the insurance industry for seven years. Prior to his career in insurance, he amassed 20 years of experience in the hospitality and customer service fields. He currently resides in Batavia, OH with his wife, Cindi, and their four children.

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Melanie Bosse, Marketing & Communications

Melanie received her Bachelor of Arts in Mass Communication with a focus in Media Production from Miami University in 2015. Prior to joining American Heritage Insurance Group and The Insurance Connection team, Melanie worked as a Police Dispatcher for the City of Cincinnati, prior to which, she worked for DuBois Book Store handling their marketing, merchandising, social media and web production. She resides in Cleves, OH.

Holly Schick, Accountant

Holly received her Bachelor of Science in Business Administration with a focus in Accounting from Xavier University. Holly’s accounting experience spans over 26 years in general accounting for small to mid-sized businesses and not-for-profit’s. Holly has worked for The Insurance Connection since 2011. She resides in West Chester, OH with her husband, Robert, and son, Joey.

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