As technology related artificial intelligence, natural language processing, smart home tech and more evolve, business applications are emerging that can have a transformative effect.
From an insurance industry perspective, some of the most exciting developments are those that are changing the way insurers interact with their customers. Traditionally, insurers don’t engage with their customers. They provide a critical safety net, but customers don’t think about it until they need it.
Insurers who embrace their unique role in their customers’ lives are finding new ways to reach out to them on their own terms and applying technology and data to deliver an exceptional customer experience at every stage of the customer journey.
Check out the full article for three tech trends to keep your eye on!
Source: PropertyCasualty360.com | May 2017
